Simple, fair refunds
Clear terms for Pro and Business subscriptions on Pixoraid Detect — no fine-print games.
The Free plan has no charge, so there is nothing to refund. You can use it without a subscription commitment.
First-time Pro and Business subscribers can request a full refund within 7 days of the initial charge, no questions asked. Contact us and we will process it promptly.
After the first 7 days, subscriptions renew monthly and are non-refundable for the current billing period. You can cancel anytime to stop future renewals — your access continues until the end of the paid period.
Duplicate charges, failed-but-billed transactions, or other billing errors are always refunded in full once verified.
Indian payments (UPI, cards, netbanking) are processed securely by Razorpay. International orders are processed by Paddle.com as Merchant of Record, which handles payment collection, taxes, and refund processing for those orders. Refunds are returned to the original payment method.
Email amanheaven148@gmail.com with your account email and the reason for the request. We aim to respond within 2 business days.
Refund timelines depend on your bank once processed — UPI refunds usually land within 2-5 business days, cards within 5-7.